Many people confuse technology for being safe as it is meant to ease our lives. For the most part, this is not true and just another misconception. While Cyber tech like IOT and AI has made it easier to shop and made our homes smarter, cyber threats are real for both individuals and corporations alike. […]
The fast-moving industrial space has begun a shift towards cloud computing. Companies from all sectors and of all sizes are migrating to the cloud for higher efficiency, increased productivity, tightened security, and other additional benefits. So, what do you mean by cloud computing and how to know if you are ready to move your business […]
On July 2, 2015, Prime Minister NarendraModi launched the Digital India campaign to connect India’s rural areas with high-speed internet and providing government services digitally. Apart from these two motives, improving India’s online infrastructure, bettering internet connectivity, and ensuring digital literacy, were among the few others. India recently witnessed demonetization which prompted many citizens to […]
It takes months to find a customer and only seconds to lose one. Imagine a scenario where a customer tries to log into your website and he is unable to do so? Then there are many others who face the same issue. If you run a small business with a handful of individuals, you might […]
The world has shifted from Machine Age to Digital Age, meaning, anything and everything can be made available digitally. According to an IAMAI-IMRB report, as of December 2016, there were 432 million internet users in India and by June 2017, the number would further increase by 4-8% and reach up to 450-465 million. After looking […]
All the content on a website be it blog, website or anything else starts with web hosting. There are a thousand of web hosting companies that essentially help in connecting your site to the internet. When starting your website, a hosting company is important and it is important that you pick the proper hosting. Here […]
Businesses and Brands often find it challenging to find the right way of leveraging twitter. Most brands often find Facebook to be the only apt platform for their brand. Brand marketing managers face challenges such as How to engage? How to increase followers? In this article, we aim to answer these queries and more. But […]
Innovation is important and the soul of entrepreneurial journey, a way of empowering people to take charge of their lives. Your business, work, or overall economy survives because the leaders have been able to adapt to changing times and cater to the ever changing needs of the community. Every economy is largely driven by the […]
Every business owner has a goal to succeed, get his products to more and more people, increase sale, and get maximum market exposure. Despite the rising penetration of mobile phones and increasing mobile and e-commerce, a lot of entrepreneurs view their business as an offline entity and rely on traditional routes to grow their business […]
Types of Call Feedback Explained In the last chapter you were introduced to the various parameters that are considered when a Quality Analyst(QA) evaluates a Customer Service Representative’s(CSR’s) calls. In this chapter you would get to know that the process doesn’t end at the evaluation of calls. You have reached just half-way in the process. […]
602, Avior, Nirmal Galaxy,
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602, Avior, Nirmal Galaxy,
LBS Marg, Mulund (W)
Mumbai 400080, India
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