In such a competitive world, being the best requires innovative measures, and this applies to businesses too. The traditional way of running a business is not enough to stand out, even if you have the best products. If you are the best business in town, expanding is one of the next steps. And what better […]
INTRODUCTION Any individual using internet on computer/laptop or a phone is prone to threats posed by hackers. These online criminals use different ways of scamming like; phishing scams, instant messages or spam e-mails to deliver dangerous virus or malware to your computer. They can also try to access your computer to monitor your private chat […]
Misdoings in the world of E-commerce happens all the time. You have fraud, that stems from people trying to take advantage of your company by completing unwarranted chargebacks, claiming that a product was not delivered, when it was and trying to wrongly claim back the money and keeping the product at the same time. Then […]
Regardless of how small or large your business may be, data is an integral part of running it and what is more important is how you protect and store this data in a secure way so as to avoid any mishaps. When accidents/mishaps occur all of the organizations’ assets will be at risk and can […]
Own a startup? The set up needs a boost? In the juvenile phases of your establishment, you choose for active investors to back your dreams. You need to define your goals and set a target. How you turn potential investors into actual investors is the key to this. There are startups which are trending these […]
It takes months to find a customer and only seconds to lose one. Imagine a scenario where a customer tries to log into your website and he is unable to do so? Then there are many others who face the same issue. If you run a small business with a handful of individuals, you might […]
Types of Call Feedback Explained In the last chapter you were introduced to the various parameters that are considered when a Quality Analyst(QA) evaluates a Customer Service Representative’s(CSR’s) calls. In this chapter you would get to know that the process doesn’t end at the evaluation of calls. You have reached just half-way in the process. […]
You might be accustomed to various calls that you receive from various companies trying to sell you one thing or the other. You speak to them at times and at times you quickly disconnect the call. Have you ever wondered what goes on at the other side of the call? Have you ever thought how […]
Having an online presence, owning a uber-cool website and good products aren’t going to be sufficient to get your business thriving. That’s when the life-saver comes in- Marketing! And marketing is not just a single chapter of a book, it can be considered as an entire book in itself. Marketing is what brings your website […]
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Mumbai 400080, India
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